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Documents & Resources

Forms and Policies

Accessing Care During a Disaster

Appointment of Representative (AOR) Form

Diabetes Prevention Program (MDPP)

Flex Card Refund Form

HIPAA Release Form

LIS Premium Summary Chart

Medical Management Policies & Transparency Tool

Definitions: What are Medicare Coverage Requests, Appeals, and Grievances? 

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Peak Plus: Health Risk Assessment Questionnaire

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Peak Advantage: Health Risk Assessment Questionnaire

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Member Complaint and Appeal Form

Member Medical Claim Form

Non-Discrimination Policy

Notice of Privacy Practices

Report a Compliance Concern

Request for Pre-service Authorization Determination Form

Terms and Conditions

Provider Complaint and Appeal Form

Plan Related Documents

Peak Advantage Plan-Related Documents:

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.

Peak Plus Plan-Related Documents:

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Prescription Drug and Pharmacy Information

Peak Advantage & Peak Plus Formulary

Peak Plus Prior Authorization Criteria

Peak Advantage Step Therapy Criteria

2027  Step Therapy Criteria (Summit)
2027  Step Therapy Criteria (Vista)

 

Peak Plus Step Therapy Criteria

2027 Step Therapy Criteria

Covered Diabetes Testing Supplies

Prescription Drug Transition Policy

 

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.
Computer and Telephone Resources

Digital Literacy Resources

Member Programs