Forms and Policies

Accessing Care During a Disaster

Appointment of Representative (AOR) Form

Diabetes Prevention Program (MDPP)

Flex Card Refund Form

HIPAA Release Form

LIS Premium Summary Chart

Medical Management Policies & Transparency Tool

Definitions: What are Medicare Coverage Requests, Appeals, and Grievances? 

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Health Risk Assessment Questionaire

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Member Complaint and Appeal Form

Member Medical Claim Form

Non-Discrimination Policy

Notice of Privacy Practices

Report a Compliance Concern

Request for Pre-service Authorization Determination Form

Terms and Conditions

Provider Complaint and Appeal Form

Plan Related Documents

Provider Directory

WVU Medicine Summary of Benefits

Valley Health Summary of Benefits

WVU Medicine Evidence of Coverage (EOC)

Valley Health Evidence of Coverage (EOC)

WVU Medicine Annual Notice of Change (ANOC)

Explanation of Benefits (EOB)

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Marshall Health Summary of Benefits

Pennsylvania Health Summary of Benefits

Marshall Health Evidence of Coverage (EOC)

Pennsylvania Evidence of Coverage (EOC)

Marshall Annual Notice of Change (ANOC)

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.

Prescription Drug and Pharmacy Information

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.
Computer and Telephone Resources

Digital Literacy Resources

Member Programs