Forms and Policies

Accessing Care During a Disaster

Appointment of Representative (AOR) Form

Diabetes Prevention Program (MDPP)

Flex Card Refund Form

HIPAA Release Form

LIS Premium Summary Chart

Medical Management Policies & Transparency Tool

Definitions: What are Medicare Coverage Requests, Appeals, and Grievances? 

Download Document  – Updated 10/01/25

Member Complaint and Appeal Form

Member Medical Claim Form

Non-Discrimination Policy

Notice of Privacy Practices

Report a Compliance Concern

Request for Pre-service Authorization Determination Form

Terms and Conditions

Provider Medical Claim Form

Prescription Drug and Pharmacy Information

Formulary

2026 Formulary Guide  – Updated:

Prior Authorization Criteria

2026 Prior Authorization Criteria (Summit)
2026 Prior Authorization Criteria (Vista)

Step Therapy Criteria

2026 Step Therapy Criteria (Summit)
2026 Step Therapy Criteria (Vista)

Covered Diabetes Testing Supplies

Prescription Drug Transition Policy

Medication Therapy Management (MTM)

Medication Action Plan

Personal Medication Worksheet

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.
Computer and Telephone Resources

Digital Literacy Resources