Choosing a health insurance plan is an important decision. While benefits and coverage matter, one of the best ways to understand a health plan is by hearing directly from the people who use it every day. In our latest member story, one Peak Health member shares how personalized service, local support, and a provider-led approach have made a difference in their healthcare experience.
▶️ Watch the video below to hear their story.
What Makes Peak Health Different?
As a provider-led health plan, Peak Health was created to simplify healthcare by bringing together health systems and health insurance.
We’re owned by three not-for-profit health systems:
- WVU Medicine
- Marshall Health Network
- Valley Health
This collaboration allows us to focus on what matters most which includes helping our members receive coordinated, high-quality care close to home.
How Does Peak Health Support Members?
Our goal is to make navigating healthcare easier.
Peak Health members have access to resources designed to help them throughout their healthcare journey, including:
- Friendly, local Member Service representatives
- Personalized support when questions arise
- Comprehensive health plan benefits
- Preventive care resources
- Tools to help members understand and use their coverage
- Provider-led care coordination
We’re committed to helping members feel confident about their healthcare decisions.
What Do Members Appreciate Most?
While every member’s experience is unique, many appreciate the same qualities that define Peak Health.
These include:
- Personalized service
- Local support
- Easy access to helpful resources
- Care that’s designed around the member
- A team that’s committed to making healthcare easier to understand
Our mission is simple: improve the healthcare experience while helping our members live healthier, fuller lives.
Why Is Local Healthcare Important?
Healthcare is about more than coverage. It’s about relationships.
Because Peak Health is based locally and led by local healthcare providers, we understand the needs of the communities we serve.
Our focus is on creating a health plan that works alongside providers to deliver a simpler, more connected healthcare experience for members.