Forms and Policies

Accessing Care During a Disaster

Appointment of Representative (AOR) Form

Diabetes Prevention Program (MDPP)

Flex Card Refund Form

HIPAA Release Form

LIS Premium Summary Chart

Medical Management Policies & Transparency Tool

Definitions: What are Medicare Coverage Requests, Appeals, and Grievances? 

Member Grievance and Appeal Form

Member Medical Claim Form

Non-Discrimination Policy

Notice of Privacy Practices

Report a Compliance Concern

Request for Pre-service Authorization Determination Form

Terms and Conditions

Provider Complaint and Appeal Form

Plan Related Documents

Explanation of Benefits (EOB)

*For prior year plan information, please contact Peak Advantage Member Service at 1-855-962-7325.

Prescription Drug and Pharmacy Information

Computer and Telephone Resources

Digital Literacy Resources